Associate Manager, International Recruitment
ApplyBoard
ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support.
The Opportunity:
ApplyBoard is looking to hire an Associate Manager, International Recruitment to grow new business drive existing business, and ensure market share and profitability. This role will be responsible for managing overall operations, recruiting staff, and creating marketing and sales plans while staying within budget. They will also develop and submit weekly, monthly, and quarterly performance and progress reports to ensure the team's targets are being met or exceeded.
What you will be doing every day:
Manage a team of sales professionals.
Set targets, performance plans, and rigorous, objective standards for sales representatives.
Meet with reps one-on-one weekly to review performance, progress, and targets
Deliver deep performance reviews for each individual rep once or four per year
Coach individual sales representatives one-on-one through phone work and prospecting help sessions to help them improve sales performance
Develop a scalable sales process and ensure representatives adhere to it correctly
Ensure that reps use sales technologies, such as a CRM (HubSpot), correctly
Ensure that reps follow their daily tasks, such as follows up with the customer and doing the assigned task by another team correctly
Plan and implement training programs
Hold regular skills training sessions with internal or external sales trainers
Recruit, select, onboard, and train new sales reps.
Unite the team: Ensure reps work as a positive unit and share their best practices.
Set a good example for the team
Work according to company culture and values, prioritize ruthlessly, use good communication, and deliver results effectively
Maintain a deep understanding of customer needs and monitor their preferences
Resolve escalated customer issues and customer complaints regarding sales and service
Report any conflict of interest for sales representatives.
Determine and assign sales quotas, targets, and/or goals
Project and forecast annual and quarterly revenue for one or more sales territories.
Develop sales strategies to acquire new customers or clients
Track sales team metrics and share them with company leadership.
Analyze sales data on sales results and develop plans to address performance gaps
Collaborate with marketing executives to develop lead-generation plants
Monitor competition, economic indicators, and industry trends
This role has individual targets as well along with managing team
Qualifications
Experience in the Education Recruitment field
Experience managing a sales team with a track record of quota achievement
Experience with building and implementing a Go-to-Market strategy
Having a successful track record of B2B sales
Experience in creating and implementing administrative process documentation, designs, and other related technical materials that have made a sales team more efficient.
Experience creating and rolling out training manuals for sales and recruitment agents.
Experience in managing client escalations.
Hands-on with creating marketing collateral.
About ApplyBoard
ApplyBoard empowers students around the world to access the best education. With more than 800,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.
ApplyBoard’s 1,350 global team members in 30 countries assist students and our 1,500 partner institutions by empowering the international student sector with innovative technology and insights. As a four-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard is growing and scaling like few other companies. On top of our strong growth, our people are growing personally and professionally. ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.
Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.
ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.