Director, Partner Relations- Canada
ApplyBoard
ApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and educational institutions on one intuitive and personalized platform. ApplyBoard is a mission-driven, hyper-growth organization. It has been attracting dedicated individuals for more than eight years who are inspired every day to break down barriers to international education and take their careers to new heights at a company that will invest in their career growth. Our six core values are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support.
The Opportunity:
We are looking for an experienced Director, Partner Relations to join our growing Partner Relations team to provide strategic direction and take ApplyBoard to the next level!
In this role you will lead the Canada Partner Relations Managers, optimizing and growing the Canadian market for ApplyBoard. In addition, you will support the development of partnerships for ApplyBoard to institutions across Canada as well as government offices, and other relevant organizations. The Director, Partner Relations will report to the Senior Director, Partner Relations to develop, implement, manage and monitor different initiatives to support students and our institution partners. The successful candidate will also provide leadership, strategic planning, advice, and ongoing support to our internal Sales, Customer Experience, Marketing and Product teams.
What you'll be doing every day:
Develop department’s vision, operating principles, strategy, approach and performance goals, in alignment with ApplyBoard's goal alignment methodology, delivering against unified Sales & Marketing vision, strategy and plan.
Attract, develop, engage, coach and retain a team of experienced Partner Relations Managers in Can and build out a high-performance team.
Work in collaboration with the rest of Partner Relation Team, acts as key stakeholder and consultant in customer experience initiatives across the company, advising on prioritization and design and measuring outcomes
Expand partnerships and market share within Canada, both in terms of the number of partners and the collaboration with existing partners.
Develop creative solutions around challenges and issues both internally and externally.
Act as subject matter expert to support institutions with internalization strategies and strategic enrollment planning.
Elevate ApplyBoard’s brand and reputation in Canada that we operate to be the leader in the space.
Lead the introduction and sales efforts of new products and services, including, but not limited to, SAAS-based and other technology-based solutions.
Work cross-functionally on go-to-market strategies, forecasting, and planning.
What you bring to the table:
10+ years of post-degree experience.
7+ years progressive management/leadership experience in international education
5+ years of team management, especially in developing high-performance teams.
2+ years experience in reviewing and negotiating contracts.
Demonstrated leadership, effective ability to interact with others and deal with ambiguous situations.
Proven experience in excellent customer service to both internal stakeholders and external clients.
Strong problem-solving and project management skills.
Flexibility in adapting to change and the ability to succeed in a complex start-up environment with remote supervision.
Demonstrated ability to use data and make business decisions using data.
Deliver strong presentations and proven business development skills.
Ability to establish and maintain strong cooperative internal and external relationships
About ApplyBoard
ApplyBoard empowers students around the world to access the best education. With more than 800,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.
ApplyBoard’s 1,350 global team members in 30 countries assist students and our 1,500 partner institutions by empowering the international student sector with innovative technology and insights. As a four-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard is growing and scaling like few other companies. On top of our strong growth, our people are growing personally and professionally. ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.
Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.
ApplyBoard welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates in all aspects of the hiring and selection process.