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Product Manager



Columbus, OH, USA
Posted on Monday, May 29, 2023

about us: battleface is building a humanity-focused travel insurance company to bring people and the world together. For far too long travel insurance has focused on the company, not the customer. We’re changing that by connecting travelers to customized insurance solutions that deliver the right insurance at the right price—right where and when they need it. At battleface, our focus is always on the customer’s journey, both literally and figuratively, and the crossroads of that journey lives in our portfolio of products. We leverage that portfolio to assess risk, provide emergency medical assistance, pay claims, and connect to travelers. We’re looking for a Product Manager who can help us shape the future of travel.

about you: You are a quick learner who loves a new challenge, always interested exploring how the latest technology can help solve problems. The perfect candidate is someone who can anticipate future customer needs, wants to help us define what those needs are, and help us address them. This includes a passion for providing solutions to business and customer problems that drive measurable results, conducting primary research to surface insights that inform our product strategy, and designing experiments to test assumptions and hypotheses. As one of our early Product hires at battleface, you’ll influence almost every aspect of our company by obsessing over adding value to our customers’ lives.

Titles define individual roles, but at battleface, it’s working off-CV and with the team that is essential for contributing to our rapid growth. We're looking for an Product Manager who will:

  • Use qualitative and quantitative customer research methods to discover problems worth solving
  • Track the global travel insurance and services ecosystem
  • Collaborate with Engineering, Product Design, and other leaders throughout battleface to craft a data-informed series of strategies that will create significant growth
  • Initially own and manage the delivery of new insurance solutions
  • Craft narratives about your team’s solutions that are compelling and inspiring
  • Perform ad hoc and routine analyses of product data to validate metrics drivers
  • Lead weekly reviews of the team’s results and roadmap
  • Prioritize roadmap items based on customer & business value


  • You have at least 3 years of Product Management experience
  • You can support your professional accomplishments with data
  • You think strategically, but you have a bias toward action
  • You’re an accomplished communicator and can tell a great story about why something matters
  • You lead through influence, welcome accountability, accept responsibility, and celebrate team wins
  • You’ve learned enough about dogmatic frameworks to avoid them

    even better:

    • Technology delivery experience
    • Startup experience
    • Insurance experience