about us: battleface delivers customised insurance solutions for travellers worldwide. Backed by leading partners across the travel and insurance industries, we make insurance easy to buy, simple to use, and built around the customer journey.

about the job: we're seeking an experienced Compliance Officer (contract) to cover a maternity leave starting Monday, February 16th. This role will support our UK and EU operations and ensure we continue to meet high regulatory, data protection, and governance standards.

If you’re sharp on regulation, strategic in your approach, and enjoy working with global teams in a fast-moving travel/insurtech environment, this could be your next adventure.

about you

• Strong background in Financial Services Compliance, ideally in Travel Insurance and/or the Lloyd’s market
• Deep knowledge of FCA rules (ICOBS, TCF, complaints handling) plus IDD, Data Protection, Sanctions, AML
• Self-motivated, proactive, and comfortable working independently
• Able to translate regulatory requirements into practical business guidance

specifically, you will

• Lead day-to-day compliance activities across the UK and EU
• Support UK/EU Managing Directors in identifying and mitigating regulatory risks
• Maintain and oversee the compliance framework and collaborate with the global compliance team
• Attend internal/external meetings and communicate key compliance updates
• Own data protection compliance (GDPR and other relevant legislation) and partner with IT/Data Security teams
• Ensure adherence to Lloyd’s and Company market delegated authority agreements
• Manage due diligence, KYC, sanctions, and partner oversight
• Review and maintain broker agreements and other regulatory contracts
• Support external audits and deliver required documentation
• Conduct compliance monitoring reviews and prepare progress reports
• Identify and escalate incidents of non-compliance
• Review policy wordings, marketing, communications, and financial promotions
• Oversee compliance training and monitoring in line with FCA, FSMA, and IDD
• Maintain key compliance registers and escalate risks when needed
• Horizon-scan for regulatory changes and lead implementation across the organisation
• Lead compliance-related research and projects

essentials

• High attention to detail and strong communication skills
• Experience with online or direct-to-consumer insurance products is a plus
• Commercial awareness and sound judgment
• Ability to work autonomously and collaboratively
• Strong analytical and reporting skills
• Confidence engaging with stakeholders at all levels
• Flexible, adaptable, and pragmatic in problem solving
• Excellent presentation, written and verbal communication skills