GTM Associate, Client Services
BirdseyePost
About Us
The search bar is becoming a conversation. Brands need to know how to get found by AI, and that’s what we do. Yolando is the platform that helps marketers understand and improve how AI models discover, cite, and recommend their brand.
We’ve raised $8.5M from Drive Capital and we’re backed by MaRS Discovery District. We’re 15 people building the standard for Generative Engine Optimization.
The Role
You’ll work directly with our clients to drive their AI visibility strategy. This is a client-facing role: you’ll manage accounts, understand each client’s business and competitive landscape, and execute go-to-market programs that help them get discovered and cited by AI. You’ll become an extension of their marketing team, part strategist, part executor, bringing Yolando’s GEO expertise to every engagement.
What You’ll Do
Own client relationships alongside our GTM lead; be the primary point of contact for strategy and execution
Run discovery sessions to map each client’s market position, audience, competitive landscape, and goals
Build go-to-market plans tailored to each client’s AI visibility objectives
Execute across formats (articles, white papers, case studies, landing pages, social) as the delivery mechanism for those plans
Present strategies and deliverables to clients; manage feedback loops and iterate
Track performance metrics for each account and report on impact
Identify opportunities to expand scope and deepen relationships within existing accounts
Collaborate with product and data teams to translate platform insights into client-facing strategy
Use AI tools to scale execution while maintaining quality and client voice
Requirements
Client management experience: you’ve owned relationships and delivered work to external stakeholders
Strategic thinking: you can look at a client’s business and figure out what they need, not just what they ask for
Strong writing that makes complex ideas simple (this is how the strategy gets executed)
Research skills: you can learn a new industry quickly and find the angle
Ability to adapt tone and positioning to match different client brands
Organization to manage multiple accounts with different deadlines and priorities
Comfort presenting work, defending recommendations, and handling feedback
Nice to Have
Agency, consulting, or client services background
Experience in B2B SaaS, FinTech, or technical industries
SEO, content marketing, or product marketing experience
Familiarity with AI, LLMs, or marketing technology
Account management or customer success experience
Salary
Expected range of $60,000 - $80,000
Location
Hybrid, 4 days/week in our downtown Toronto office.
To Apply
Send your resume, portfolio, and a note about why you’re interested.