About Conduit Health

Conduit Health is transforming one of the hardest, most outdated corners of post-acute care — getting essential medical equipment and supplies into patients' homes.

We've built the first vertically integrated, AI-powered platform that unites ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. We're the easy button for one of the least-easy parts of managing a chronic condition.

We've raised $22M+ from leading venture firms and are scaling fast — building the team that will redefine how post-acute care gets done in the U.S.

The Role

We're looking for a sharp, execution-obsessed operator to own Conduit's network expansion — end to end.

This role sits at the intersection of high-volume credentialing operations and strategic health plan development. On any given week, you might be ensuring dozens of provider enrollment applications are moving through the pipeline without a hitch, and then shifting to a strategic conversation with a VP of Network Development at a major Medicaid plan. You'll need to be just as comfortable managing a credentialing tracker as you are in a room with health plan executives.

You'll work closely with our founders and payor development team to rapidly expand our network footprint across Medicaid and Medicare markets — and build the operational infrastructure to sustain that pace as we scale nationally.

What You'll Do

Own Credentialing Operations

• Oversee a high-velocity credentialing and provider enrollment function, ensuring Conduit is submitting dozens of applications per week across states and plan types
• Build and maintain rigorous tracking systems so nothing falls through the cracks — follow-up cadences, status dashboards, and escalation paths
• Identify and eliminate bottlenecks that slow down our time-to-network across plans
• Partner with clinical and ops leaders to keep our enrollment pipeline ahead of growth

Drive Strategic Plan Relationships

• Lead conversations with Medicaid and Medicare Advantage plans to get Conduit in-network, negotiate reimbursement structures, and deepen existing relationships
• Develop a market-by-market network expansion strategy based on patient volume, payor mix, and regulatory opportunity
• Represent Conduit with confidence and professionalism at every level of a health plan organization

Build the Function

• Create the tools, frameworks, and processes that make credentialing and network development scalable and repeatable
• Work with leadership to shape the national roadmap for Conduit's network strategy
• Partner across Operations, Finance, and Clinical to make sure every new contract lands successfully in the real world

Who You Are

• Operations-First, Strategy-Capable: You've managed complex credentialing or network enrollment operations and know what it takes to keep a high volume of applications moving. You're also able to zoom out and think strategically about market expansion.
• Relentlessly Organized: You don't let things slip. You build systems, track every open item, and hold the pace even when it's demanding.
• Analytical + Curious: You can look at a payor landscape and figure out where to focus next — combining volume data, reimbursement economics, and market timing.
• Polished Communicator: You can hold a credentialing coordinator accountable in the morning and present to a health plan executive in the afternoon.
• Builder Mentality: You're drawn to messy, high-stakes operational problems and you know how to turn chaos into process.
• Mission-Driven: You believe that making healthcare easier to access is worth the hard work.

Why This Role Is Special

• Real Ownership: You'll run one of the most operationally critical functions at Conduit — the pace of our network expansion depends directly on you.
• High Visibility: You'll work hand-in-hand with senior leadership on strategy that shapes the entire company's market footprint.
• Startup Energy, Real-World Scale: Fast decisions, rapid iteration, and the satisfaction of seeing your work unlock new markets.

Nice-to-Haves

• Experience credentialing or enrolling providers across multiple states and plan types
• Familiarity with managed Medicaid, Medicare Advantage, or DME/post-acute reimbursement
• Prior experience at a healthcare startup, DME supplier, or payor

The Details

• Competitive salary + performance-based bonuses
• Flexible hybrid setup (3 days in-office in Union Square, NYC)
• Unlimited PTO + 9 company holidays
• Health, dental, and vision benefits

If you want to own something that actually matters — and build the network infrastructure that helps patients get the care they need — we'd love to talk.