Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You’ll be a core member of the Global Talent Acquisition Process and Enablement team supporting the EMESA region. This team aims to bring new recruitment technology capabilities to our global Talent Acquisition (TA) community by unlocking productivity gains and enhancing experiences for our recruiters, sourcers, candidates, interviewers, hiring managers, and more. As a recruitment process expert, you will advise stakeholders on how to optimise their usage of our global recruitment platform, HT2 (High Tech High Touch).

You’ll act as the customer success manager between our global technology, ATS/CRM, Product Owners and the EMESA Talent Acquisition community to drive change and foster adoption together. Our recruitment technology platform has been live (Eightfold / Phenom People & ICIMS) since 2024, and we are looking to maximise our significant investment in improved adoption of new functions and capabilities.

Success is where we balance process change and behavioral change with technological change.

YOU’RE GOOD AT

• Working at the intersection where technology meets business. You understand complex SaaS configurations and how these impact users both internal and external
• Building and maintaining trusting and close connections with stakeholders
• Converting functional requirements into technical specifications – acting as a conduit between teams
• Preparing client-ready output and articulating key messages
• Leading trainings in a virtual format, communicating and engaging with the audience
• Working with recruitment data derivied from multiple sources, customer satisfaction data and analysing recruitment workflows
• Culture and collaboration – you care deeply about the experience and engagement of your colleagues and believe in the core tenets of BCG’s purpose statements
• Upholding BCG’s commitment to human in the loop AI deployment - AI Talent Promise

What You'll Bring

• Deep knowledge of the Talent Acquisition function (at least 5-10 years’ experience)
• Experience with global talent acquisition processes, challenges, and improvement opportunities across the recruiting lifecycle
• A demonstrable understanding of various recruiting tools and their respective value propositions, ideally Eightfold Talent Acquisition
• The ability to influence an organisation at all levels
• The ability to harmonize and simplify processes
• The ability to organise and execute training sessions
• Willingness and curiosity to learn the ins and outs of the ATS/CRM technical landscape, and serve as a key point of contact for trainings, Level 1 support, etc.
• The ability to process information and distilling the insights and implications for the team
• The ability to capture and share best practices across the organisation
• A teaming mindset and the ability to work with other Process and Enablement Managers (EMESA & AP), ATS/CRM team members, Product Owners, the central Change Team, and others
• Curiosity and passion for continuous development
• Creativity and openness to new approaches, digital tools, and Agile methodologies

Who You'll Work With

• Global ATS/CRM Product Owners
• EMESA Talent Acquisition community (recruiters, sourcers, MDPs etc.)
• Cross functional Data teams
• Legal and Data Protection officers
• BCG Training teams
• Senior TA leaders

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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