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Associate Partner Success Lead, School Partnerships

Hallow

Hallow

Sales & Business Development
Chicago, IL, USA
USD 45k-60k / year + Equity
Posted on Jul 17, 2025
Associate Partner Success Lead, School Partnerships
Chicago, IL
Partnerships
Remote
Full-time
Who we are
Hallow is on a mission to help people pray. We’re the No. 1 prayer app in the world, with more than 1 billion prayers prayed across 150+ countries. We're building a product that is authentically Christian and Catholic, while at the same time a resource for anyone looking to grow deeper in a relationship with God. We believe that people are hungry for peace, and that there is no surer way to find it than by learning to sit in silence with Christ: “Come to me, all you that are weary and are carrying heavy burdens, and I will give you rest” (Mt 11:28).
Our goal is to build something truly great. Something that combines the beauty of the Church's spirituality with world-class product and content execution. And we need a world-class team to make it happen.
We launched the app in December 2018 and have been blown away with the incredible growth & traction. Hallow has been downloaded more than 25 million times with over 250,000 5-star reviews. We're blessed to be backed by some of the best mission-driven investors in the world and are excited to build out the team to help a lot more folks grow closer to God.
We are a startup. We move quickly. We are small but we take big swings. Each person is responsible for making an impact. It is hard—but deeply meaningful—work. We'd be honored & humbled if you'd consider joining us.
TL;DR: You'll be the primary relationship builder and point of contact for K-12 school partners using Hallow. You will implement, activate, and sustain partnerships, helping schools build communities of daily prayer, while driving renewals and expansion.
[Preference given to candidates in the Northeast U.S., but all locations will be considered.]

What You’ll Do

  • Activate & Support Partners: Guide new schools from onboarding through launch. Ensure strong teacher and student activation and ongoing engagement.
  • Own Metrics & Partner Health: Use dashboards and Partner Health Scores to track partner progress, spot risk early, and address low activation or churn risk.
  • Deliver World Class Support: Be the Hallow expert for partners. Answer questions, resolve issues, and help partners maximize the full suite of resources and content.
  • Relationship-Build & Grow: Lead regular check-ins (mostly Zoom, phone, and email, sometimes in person), deliver professional development or retreat sessions, collect feedback, and build relationships with administrators, teachers, and staff.
  • Drive Renewal & Expansion: Own renewals, identify and pursue upsell or cross-sell opportunities where there is true value, and help your partners reach retention and growth goals.
  • Project-Manage Launches: Schedule training, coordinate communications, and ensure smooth implementation for every new partnership.


What You'll Love

  • Mission: This work is incredibly humbling. Every day we hear amazing stories and we get the pleasure of working on something that’s impacting lives. One of our favorite user quotes: “I hate quoting an old, overused cliché, but I’ve been very lost. And I think for the first time in a while I may be found.”
  • Ownership: When a company is this small, every employee is a core team member with an outsized impact. You'll make a direct impact on thousands of lives and help schools create transformative prayer communities.
  • Growth: From day 1, you’ll be a part of the startup journey. We’re growing quickly, and we’ll need your help to build key school partnerships and play a vital role in Hallow’s growth.
  • Flexibility: You'll work remotely with a focus on your portfolio’s region, with some in-person events. We operate as a remote-first team with members all over the globe and are open to candidates anywhere in the U.S. for this position (though preference will be given to candidates in the northeast U.S.). We don’t care when or where you work, just that it gets done!
  • Comp: We pay competitive market rates in terms of equity, cash, & benefits.

What We're Looking For

  • Passion: First & foremost, we’re looking for someone excited about our mission. It makes it a lot more fun :)
  • Mission-driven: You care about helping schools and communities grow in faith.
  • Relationship-oriented: Skilled at building trust, handling objections, and engaging a variety of school stakeholders from presidents and principals to preschool teachers.
  • Analytical and Data-Driven: Comfortable using metrics, dashboards, and health scores to inform your next steps. You hold yourself accountable for results.
  • Proactive Problem-Solver: Not afraid to pick up the phone, run a training, or try something new to re-engage a partner.
  • Strong Communicator: Clear, persuasive, and empathetic, whether over email, Zoom, or in person.
  • Highly Organized: Able to manage multiple projects, document activities, and follow up with discipline.
  • Experience: 2+ years’ experience in customer success, partner success, account/relationship management, or school operations. Experience in Catholic education a plus
  • Tech-Savvy: Comfortable with Zoom, CRM tools, and learning new systems quickly
You can find more details on our school program here.
We're a small team and we care deeply about each new hire, so sometimes it can take us a while to get through the hiring process for these roles. Apologies in advance for any delays. We'll do our best to keep you updated throughout the process, and we really appreciate your patience and understanding as we work through everything.
We are honored you would consider joining our team. We look forward to hearing from you!
Best,
Alex at Hallow
CEO & Co-Founder

Compensation Range

$45,000 to $60,000 USD per year (base salary)
$65,000 to $80,000 USD per year (on-target earnings)
The above ranges reflect estimated annual cash compensation. The first range represents base salary only. The second range reflects on-target earnings (OTE), which includes base salary plus target variable compensation such as commission or a renewal bonus. Actual earnings may vary depending on performance against specific goals and role expectations.
Each full-time employee in the U.S. also receives equity compensation, alongside a top-tier benefits package (e.g., unlimited PTO, insurance, remote-flexible work, fully paid parental leave, 401(k) match, and stipends for spiritual development, health & wellness, home-office, and learning). All full-time employees are also eligible to be considered for a discretionary bonus at the end of each fiscal year. These ranges are initial estimates and may vary depending on market, location, and may be adjusted based on the candidate’s experience and role alignment.
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Req ID: R13