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Lead UX Designer I

Root Insurance

Root Insurance

Design
United States · Remote
Posted 6+ months ago

CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.


The Opportunity
The UX team at Root is a tight-knit, collaborative group with a mission to deliver innovation and customer value. This team sits within the Product & Marketing organization and works closely with product managers, engineers, and product executives to plan and deliver new product features and experiments.

The unique opportunity of this role is to bring fresh, creative, novel thinking to an antiquated system: insurance. It’s really hard to build great products in auto insurance–take a look at your own company’s app and you’ll see for yourself. When was the last time you thought about your insurance company? To what extent do you expect or want to be delighted when you open your insurance app to pay your bill, or access your insurance card? These are the types of questions we are wrestling with, and the status quo we are missioned with disrupting.

In this role, you will work closely with product managers, engineers, analytics, and UX researchers to define creative, elegant solutions to complex problems. You will succeed in this role if you are a first rate product designer who isn’t afraid to flex into problem definition, customer research, and writing. You will help our team level up our product and reinvent insurance by rigorously and creatively advocating for doing the right thing, elegantly. Specifically, you will sit on a team of five Product Designers and two UX Researchers.

Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.

Please provide a PDF or web link with UX writing and strategy samples. Applications without a portfolio will not be considered.

Salary Range: $131,664 - $150,000 (Bonus Eligible)

How you will make an impact:

  • Contribute to the long term design and product strategy at Root

  • Co-lead and refine the design process and lifecycle at Root

  • Bring improved systems and processes that help design better integrate into product development and have higher strategic impact

  • Take highly ambiguous and complex projects from concept to delivery

  • Lead effective workshops with cross-functional teams and leadership

  • Give mentorship to junior designers

What you will need to succeed

  • 5-10+ years of product design experience

  • Proven experience as a design leader in both small and large teams

  • Expert grasp of design principles, typography, and layout and able to translate these into design/product guidelines

  • Ability to go in and out of IC delivery work and high level strategy work

  • Able to define product requirements and conduct your own customer research when needed

  • Able to think in terms of business and customer value and drive negotiations between stakeholders to arrive at high quality, elegant solutions

  • Excellent written and verbal communication skills

  • High attention to detail

  • Strong communication and negotiation skills

  • Passion for your craft

  • Driven by curiosity

  • Preferred but not required:

  • Experience in auto insurance

  • Experience designing UX/UI for complex, expert tooling

  • Experience and ongoing experimentation with AI to elevate your work


Don’t meet every single requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!

Join us

At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.

Who we are

We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.

What draws people to Root

Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:

Autonomy—for assertive self-starters, the opportunities to contribute are limitless.

Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.

Collaboration—we encourage rich discussion and civil debate at every turn.

People—we are inspired by the collection of crazy-smart people around us.