Director of Product Management, Core Insurance
Root Insurance
CURRENT ROOT EMPLOYEES - Please apply using the career page in Workday. This career site is for external applicants only.
The Opportunity
At Root, we’ve reimagined car insurance to make it smarter, more equitable, and a better experience for all. Using technology in smartphones, we’re able to measure driving behavior to give our customers the prices they deserve.
As the Director of Product Management overseeing Core Insurance product areas, you will lead a team of product managers focused on the fundamental engines that power our business: pricing, underwriting, carrier management, and claims. In this role, you'll be responsible for shaping the strategy, execution, and scaling of these critical product areas while building and developing a high-performing team of product managers.
The ideal candidate will be a systems thinker with demonstrated success in scaling product teams, implementing effective operational frameworks, and balancing tactical execution with strategic vision. You'll need strong coaching abilities and excellent communication skills to balance technical complexity with business objectives.
Root is a “work where it works best” company. This means we will support you working in whatever location that works best for you across the US.
Salary Range: $194,000 - $242,000 (Bonus Eligible)
How You Will Make an Impact
Team Leadership & Development (40%)
Lead and develop a team of product managers across Pricing, Underwriting, Carrier Management, and Claims product areas
Provide mentorship, coaching, and career development for team members
Foster cross-functional collaboration with design, engineering, marketing, and business development
Implement effective performance management processes that encourage growth and accountability
Build and scale the product organization to support company expansion goals
Establish a culture of customer centricity, innovation, and measurable results
Product Operations & Process (30%)
Drive the adoption of product management best practices and standards
Establish systems for requirements documentation, backlog management, and roadmap planning
Coach product managers on conducting effective sprint reviews, quarterly planning, and annual planning processes
Ensure there is a roadmap source of truth that accurately reflects product strategy and execution plans across product areas
Partner with program management and senior leaders to optimize and maintain our business operating system
Plan and facilitate strategic team on/offsites and planning sessions
Create frameworks for measuring and communicating product impact
Core Insurance Strategy & Execution (30%)
Help Root build the insurance platform of the future
Collaborate with executive leadership to align product direction with company objectives
Balance strategic improvements and tactical improvements
Partner with data science and analytics to drive product innovation that advances our competitive advantages in pricing and underwriting
Establish and track northstar metrics that demonstrate clear product impact on business outcomes
Champion the customer voice throughout the organization
What You Will Need to Succeed
7+ years of management experience within a product organization; previous experience at the director level is highly preferred
Experience with scaling product for rapid growth
Experience managing the full product lifecycle – from customer discovery, to planning, to development, to go-to-market
Deep understanding of customer-centric product practices, especially in areas of the product that are more business-centered
Highly analytical; excel at leveraging customer research and analytics to drive product decisions; hands on experience using SQL recommended
Superior problem-solving skills with ability to think strategically and creatively
Detail-oriented; ability to multitask and prioritize projects while ensuring organizational alignment
Roll-up-the sleeves work ethic and “do-what-it-takes” attitude to efficiently execute and drive for results in a fast-paced work environment
Exceptional leadership skills; naturally collaborative, excelling at influencing without direct authority
Experience leading teams through organizational change and growth
Experience in insurance, financial services, or other regulated industries is preferred
Background in products that deeply leverage data science and machine learning is preferred
Don’t meet every single requirement?
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Root, Inc., we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway!
Join us
At Root, we judge people based on the merit of their work, not who they are. If you are passionate about what this role entails and solving real problems, we encourage you to apply. We want to learn about you and what you can add to our team.
Who we are
We’re harnessing the power of technology to revolutionize insurance. Using machine learning and mobile telematic platforms, we’ve built one of the most innovative FinTech companies in the world. And we’re just getting started.
What draws people to Root
Our success is in large part due to our unwavering standards in hiring. We recognize that our products are only as good as the people building and promoting them. We want individuals who find solutions by going through the cycle of ideation to implementation with curiosity, rigor, and an analytical lens. Ask anyone who works here and you’ll hear similar reasons for why they joined:
Autonomy—for assertive self-starters, the opportunities to contribute are limitless.
Impact—by challenging the way it’s always been done, we solve problems that have a big impact on our business.
Collaboration—we encourage rich discussion and civil debate at every turn.
People—we are inspired by the collection of crazy-smart people around us.