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Provider Relations Manager

Sidecar Health

Sidecar Health

Posted on Saturday, June 29, 2024

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

**Must reside in Ohio, Georgia or Florida for consideration**

About the Role

Our Provider Team is the bridge that connects Sidecar Health members to their healthcare providers. We’re growing our team and looking for experienced, passionate people to join us and help deliver the best member and provider experience in healthcare.

As a Provider Relations and Operations Manager, you will lead Sidecar Health's national provider operations, designing and implementing scalable strategies to strengthen provider relationships. You will also manage both the Provider Services team and the Provider Research team.

What You'll Do
  • Partner with management to identify and design operational efficiency initiatives to scale the Sidecar Health Provider Operations department as our membership experiences significant growth
  • Define and improve standards for provider onboarding to foster stronger relationships with the local provider community
  • Offer industry-leading value propositions to providers, such as no prior authorizations, minimal medical management, predictable reimbursement, and instant payments
  • Oversee two teams within the Provider Operations department: the Provider Services team, dedicated to day-to-day provider servicing, and the Provider Research team, focused on educating members about high-value providers
  • Ensure the highest standards of service delivery and provider satisfaction by continuously monitoring and improving operational processes

What You'll Bring

  • 5+ years of management experience in a healthcare setting (e.g., network management, provider relations, provider experience, etc)
  • Demonstrated ability to develop and implement operational efficiency initiatives that drive significant improvements in service delivery
  • Proven experience managing and developing teams, with a focus on fostering a collaborative and high-performance work environment
  • Excellent verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels
  • Tenacity and ability to thrive in a fast-paced, rapidly evolving startup environment
  • Bachelor’s degree
  • Existing relationships with local providers and contract management experience (preferred)

What You'll Get

  • Competitive salary, bonus opportunity, and equity package
  • Comprehensive Medical, Dental, and Vision benefits
  • A 401k retirement plan
  • Paid vacation and company holidays
  • Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S.

Sidecar Health adopts a market-based approach to compensation, where base pay varies depending on location and is further influenced by job-related skills and experience. The current expected salary range for this position is $115,000 - $140,000.

Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.