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Sales Development Representative

SkyWatch

SkyWatch

Sales & Business Development
Remote
Posted on Jul 8, 2024

Description

Description

SkyWatch is at the forefront of revolutionizing how satellite data is accessed and utilized globally. Our innovative platform empowers businesses, researchers, and governments to easily integrate satellite data into their operations, driving informed decision-making and unlocking new opportunities for growth and efficiency.
Founded on the principle of democratizing access to space-based technology, Skywatch provides a seamless interface that aggregates data from numerous satellite sources, offering unparalleled access and insights.
Whether monitoring agriculture, managing infrastructure, or advancing scientific research, our scalable solutions cater to diverse industries with a commitment to reliability, security, and sustainability.

Our Products

Our suite of applications - EXPLORE, HUB, MAP, BUILD, and CONNECT - is tailored to meet the diverse needs of users on the SkyWatch platform. Whether you are an individual purchasing data for a project, a business seeking to store and share geospatial data, a GIS specialist in need of imagery for maps or workflows, a developer looking to build innovative solutions with our API, or a data provider seeking to sell to our user network, you can do it with SkyWatch.
Join us in shaping the future of satellite data utilization. Together, we're accelerating innovation and transforming industries worldwide.

Our Culture

Culture is the personality of a company. It is our company's shared beliefs, values, and practices. At SkyWatch, our culture is incredibly important to us, and we practice it every day. Both as a company and in our products we value simplicity, dependability, and empathy.

About the Role

Compensation: $50,000 - $65,000 CAD Base + Variable

By setting such audacious goals as an organization as those mentioned above, SkyWatch attracts an extremely high volume of interest from potential customers across a variety of channels. Focused on customer delight, we are committed to addressing our potential clients in a timely and astute manner to ensure they are directed to the proper product on our platform which will best suit their needs.
This role will be the first line of response to all inbound traffic inquiring about SkyWatch products and services mainly through our Hubspot and Salesforce systems. By engaging with each inbound contact, this dynamic team player will identify how to channel each request and inquiry to harness the full potential of the SkyWatch platform enabling the potential customer to derive maximum value and achieve optimal results.

Key Duties and Responsibilities

  • Connect with each high potential inbound contact via email, phone or Google Meet to decipher customer needs, sizing and the best fit within the SkyWatch product line and infrastructure.
  • Through an evolving set of pointed discovery questions, understand what the high potential contact is looking for and how we can help serve their needs.
  • Work collaboratively with Account Executives and Marketing to constantly improve the process, optimizing for customer delight, time-to-value and revenue.

Skills and Experience

  • A University degree, college diploma or equivalent
  • Energized by, and able to connect with a high volume of contacts throughout the day via phone, email, and Google Meet.
  • Top Notch communication skills, including active listening, verbal and written communication skills
  • Excellent Interpersonal skills: high customer empathy, resilience and ability to quickly build and maintain positive relationships
  • Research abilities, to be able to identify prospects and understand their business needs
  • Ability to learn new systems quickly (ex. Hubspot & Salesforce) and highlight kaizen-esque process improvements, optimizing for time-to-value and revenue.
  • A high level of values alignment to SkyWatch and the Revenue team.
  • Passion for working with a high output and collaborative team.
  • Eagerness to remain in this role for at least a year and a half to hone the craft and become an expert prior to moving into a new position.
What will Excite Us
  • High energy and high urgency mentality
  • Prior experience in a startup especially with a software product company
  • You have industry knowledge of satellite imagery and/or API’s (BONUS)
  • Space excites you - A LOT!
SkyWatch is an equal opportunity employer and values diversity in the workplace. We are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in our hiring process, please contact us to make your needs known in advance.