Head of Product
Thoughtful Automation
Product
San Francisco, CA, USA · New York, NY, USA · Austin, TX, USA
Posted on Friday, May 12, 2023
Overview
Thoughtful is actively seeking a confident, experienced, and resourceful product leader to join our mission. The ideal candidate will have a proven track record of successfully leading product efforts that deliver exceptional results for B2B customers. Our clients are healthcare companies with complex, fragmented software systems; your role will be to create sophisticated product experiences that effectively address their most critical business challenges. As the first PM hired by Thoughtful (previously founder-led), you will be responsible for building a product and design team as the company achieves growth milestones.
In this role, you will:
- Possess a diverse range of skills to be an exceptional product manager, including a strong UX sense, as well as a fundamental understanding of modern software development.
- Become the expert in our customer’s problems and be able to articulate the product bets we as a company should make to address these problems and differentiate in the market.
- Collaborate with company leadership to establish a long-term product strategy for our products and platforms.
- Take responsibility for developing and delivering a compelling product roadmap that is based on customer needs, resources, and strategic opportunities.
- Make product design and prioritization decisions for the product roadmap in collaboration with engineering counterparts.
- Spearhead the product research strategy.
- Ensure that we are utilizing the appropriate metrics to inform our product roadmap and evaluate our success.
- Design the product function at Thoughtful, including its responsibilities, how it interacts with other teams, and how it will evolve over time.
- Build and manage a highly skilled Product Management and Design team that consistently exceeds expectations as the company scales.
We are looking for someone who has:
- Extensive experience in building and leading product initiatives, with over 8 years of experience in a product management or leadership role.
- 4+ years building B2B software for non-SMB customers.
- A bias towards action and takes pride in their ability to make progress quickly.
- Demonstrates a strong track record of successfully shipping customer-facing products that users love.
- Desire to roll up their sleeves and serve as an effective individual contributor until we start to scale the product team.
- A passion for building teams, developing people, and creating a strong identity and culture.
- Experience approaching product management from a user’s perspective and is motivated by the opportunity to improve the lives of customers.
- Experience managing technical software products from kick-off to ship.
- Strong written and verbal communication skills, with a talent for precisely articulating customer challenges.
Bonus Points:
- Have experience working with AI-powered products
- Have knowledge of Healthcare RCM
- You’ve been a scrappy trailblazing product manager at a hyper-growth startup that has matured into a high-velocity product organization
Thoughtful Automation Benefits
- Employee stock options
- Remote work some days
- Medical, dental, and vision insurance
- Flex vacation, we encourage you to unwind and disconnect for at least 3 weeks per year while still getting paid
See more open positions at Thoughtful Automation
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