Overview

Thoughtful is actively seeking a confident, experienced, and resourceful product leader to join our mission. The ideal candidate will have a proven track record of successfully leading product efforts that deliver exceptional results for B2B customers. Our clients are healthcare companies with complex, fragmented software systems; your role will be to create sophisticated product experiences that effectively address their most critical business challenges. As the first PM hired by Thoughtful (previously founder-led), you will be responsible for building a product and design team as the company achieves growth milestones.

In this role, you will:

• Possess a diverse range of skills to be an exceptional product manager, including a strong UX sense, as well as a fundamental understanding of modern software development.
• Become the expert in our customer’s problems and be able to articulate the product bets we as a company should make to address these problems and differentiate in the market.
• Collaborate with company leadership to establish a long-term product strategy for our products and platforms.
• Take responsibility for developing and delivering a compelling product roadmap that is based on customer needs, resources, and strategic opportunities.
• Make product design and prioritization decisions for the product roadmap in collaboration with engineering counterparts.
• Spearhead the product research strategy.
• Ensure that we are utilizing the appropriate metrics to inform our product roadmap and evaluate our success.
• Design the product function at Thoughtful, including its responsibilities, how it interacts with other teams, and how it will evolve over time.
• Build and manage a highly skilled Product Management and Design team that consistently exceeds expectations as the company scales.

We are looking for someone who has:

• Extensive experience in building and leading product initiatives, with over 8 years of experience in a product management or leadership role.
• 4+ years building B2B software for non-SMB customers.
• A bias towards action and takes pride in their ability to make progress quickly.
• Demonstrates a strong track record of successfully shipping customer-facing products that users love.
• Desire to roll up their sleeves and serve as an effective individual contributor until we start to scale the product team.
• A passion for building teams, developing people, and creating a strong identity and culture.
• Experience approaching product management from a user’s perspective and is motivated by the opportunity to improve the lives of customers.
• Experience managing technical software products from kick-off to ship.
• Strong written and verbal communication skills, with a talent for precisely articulating customer challenges.

Bonus Points:

• Have experience working with AI-powered products
• Have knowledge of Healthcare RCM
• You’ve been a scrappy trailblazing product manager at a hyper-growth startup that has matured into a high-velocity product organization

Thoughtful Automation Benefits

• Employee stock options
• Remote work some days
• Medical, dental, and vision insurance
• Flex vacation, we encourage you to unwind and disconnect for at least 3 weeks per year while still getting paid