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Professional Services Engineer



Software Engineering, Sales & Business Development
Posted on Friday, July 28, 2023

Professional Services Engineer

  • Customer Support
  • Singapore
  • Full-time


This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence.

"VAST's data management vision is the future of the market."- Forbes

VAST Data is the data platform company for the AI era. We are building the enterprise software infrastructure to capture, catalog, refine, enrich, and protect massive datasets and make them available for real-time data analysis and AI training and inference. Designed from the ground up to make AI simple to deploy and manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud.

Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a pivotal time in our company’s growth and at a pivotal point in computing history.


We are seeking a skilled and experienced Professional Services Engineer to join our dynamic team. As a Professional Services Engineer, you will be responsible for providing technical expertise and support to our customers, working closely with them to deploy VAST Data cluster onsite.


Key Responsibilities:

  • Install, configure and test data storage solutions in customer environments, ensuring they are fully operational and meet performance standards.
  • Provide ongoing support and maintenance to clients, including troubleshooting, upgrades, and optimization.
  • Collaborate with internal teams to provide input on product development and improvement.
  • Maintain up-to-date knowledge of industry trends, emerging technologies and best practices related to data storage.


· Bachelor's degree in Computer Science, Information Technology, or related field.

  • 5+ years of experience in a similar technical role, with expertise in data storage technologies, such as SAN, NAS, DAS, and cloud storage.
  • Demonstrated experience in designing and implementing data storage solutions in complex environments.
  • Strong knowledge of data protection, disaster recovery planning, and backup technologies.
  • Familiarity with virtualization and containerization technologies, including VMware and Docker.
  • Excellent analytical and problem-solving skills.
  • Strong customer service skills, with the ability to work collaboratively with customers and internal teams.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Travel 75% of your time

If you have a passion for data storage technologies and a proven track record of success in providing technical support and expertise to customers, we encourage you to apply for this exciting opportunity!